Operations Assistant

Organisation:  Royal Air Force Central Fund

Job title: Operations Assistant

Location: Hybrid – working from home with occasional travel to the Fund’s offices in Buckinghamshire and various RAF Stations

Hours: Full time (37.5 hours) or part time (minimum 30 hours per week), Monday to Friday

Salary: £25,000 full time salary plus benefits (30 days annual leave plus Bank Holidays, contributable pension, death in service benefit, private health insurance and other health & wellbeing benefits)

About the RAF Central Fund:

We support the RAF through our grants, programmes, partnerships and properties to ensure personnel can access sports and physical activities at all levels. We deliver integral support to military personnel, RAF Stations and RAF Sport Associations – ultimately, we think everyone, regardless of their role, rank, physical ability or competing level, should have access to sports facilities, equipment and training.

About the role:

We are looking for an organised and adaptable individual to support the Fund’s Operations department to provide effective and proactive support. Our charity and our team are evolving, we are looking for an individual who will assist with a broad area of business requirements, some routine and some adhoc. The selected candidate will enjoy a hybrid working environment, based at home with occasional visits to the Fund’s office near Marlow, Buckinghamshire and RAF Stations as required.

Key responsibilities of the role include:

• Ensure a positive impression of the Fund is always provided, liaising with beneficiaries and stakeholders virtually and in person
• Support the organisation of events, business travel and accommodation
• Assist with the Fund’s provision of governance and administrative services to RAF Sport, monitoring and actioning regulatory changes and requirements and providing guidance
• Support with the management of the Fund’s estate, including bookings, supplier coordination and health and safety compliance, to ensure the charity can optimise use
• Communicate the benefits and attend events to promote the charity and its primary fundraiser, the RAF Sports Lottery
• Support with the weekly RAF Sports Lottery draws, confirming lottery wins, monitoring and reviewing draw data and collating lottery winners stories
• Assist with the Fund’s ESG objectives, helping to drive campaigns and identifying opportunities
• Assist with the delivery of the Fund’s IT; monitoring support, considering development requirements and opportunities and maintaining the Fund’s IT infrastructure including its CRM systems
• Ensure compliance of the Fund’s personal data processing and retention, providing training and guidance to staff and volunteers and managing the deletion and archiving of records as required
• Carry out reviews of the Fund’s policies and procedures to ensure they remain effective and are applied as required. Support with training

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments in the charity.

About you: 

• You don’t want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference

• You enjoy being productive. You can manage various tasks and you understand the importance of completing routine tasks while also able to adapt to new opportunities

• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values

Knowledge, experience and skills:

• Experience of working in a small team environment
• Excellent written and verbal communication skills
• Organised with good attention to detail and the ability to work independently and as part of a team in a hybrid setting
• A problem-solving approach to tasks and ability to manage multiple tasks simultaneously
• Experience with IT support requirements and maintaining CRMs preferred
• Knowledge in various areas such as health and safety, data protection and the charity sector preferred
• Experience of building and maintaining solid relationships internally and externally
• Full UK driving licence

Additional information:

It is important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, religion or belief, race, sexual orientation, transgender status or social economic background.

Applications

Would you like to join our team? Please submit a covering letter and your CV to KHansford@rafcf.org.uk, we look forward to reviewing your application.

We actively welcome applications that will help increase the diversity of our workforce.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Applicants shortlisted for interview will be contacted within 10 working days of their application. Due to the volume of applications, feedback will unfortunately not be provided to applicants that have not been shortlisted.