Operations Assistant

Organisation:  Royal Air Force Central Fund

Job title: Operations Assistant

Location: Hybrid – working from home with occasional travel to the Fund’s offices in Buckinghamshire and various RAF Stations

Hours: Full time – 37.5 hours per week, Monday to Friday

Salary: £28,000 plus benefits (30 days annual leave plus Bank Holidays, contributable pension, death in service benefit, private health insurance and other health & wellbeing benefits)

About the RAF Central Fund:

We support the RAF through our grants, programmes, partnerships and properties to ensure personnel can access sports and physical activities at all levels. We deliver integral support to military personnel, RAF Stations and RAF Sport Associations – ultimately, we think everyone, regardless of their role, rank, physical ability or competing level, should have access to sports facilities, equipment and training.

About the role:

We are looking for an organised and adaptable individual to support the Fund’s Operations department to provide effective and proactive support. Our charity and our team are evolving, we are looking for an individual who will assist with a broad area of business requirements, some routine and some adhoc. The selected candidate will enjoy a hybrid working environment, based at home with occasional visits to the Fund’s office near Marlow, Buckinghamshire and RAF Stations as required.

Key responsibilities of the role include:

• Providing administrative support to the Fund’s departments
• Assisting with the delivery of the Fund’s policies, processes, systems and IT; providing guidance, monitoring requirements and helping to identify new opportunities
• Liaising with staff, users and the Fund’s tech support to ensure that the IT infrastructure is managed appropriately and is utilised effectively
• Assisting with the delivery of support services to the RAF Sports Associations, providing guidance, monitoring activities, reviewing policies, regulations and compliance and actioning changes and developments
• Supporting with the charity’s primary fundraiser, the RAF Sports Lottery; ensuring information and account details are accurate, confirming lottery wins, monitoring and reviewing draw data and supporting with promotional activities
• Assisting with the Fund’s ESG and Net Zero objectives; helping to drive campaigns across the Fund’s activities and properties and collating information and reports
• Supporting with the compliance of the Fund’s data protection and cyber security; providing guidance to staff and volunteers, reviewing compliance and managing the deletion and archiving of records as required

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments in the charity.

Essential knowledge, experience and skills:

• Proficient knowledge of Microsoft 365 software and experience of Microsoft Dynamics
• Experience of working in a small team environment
• Logical thinker with a proactive and positive approach
• Excellent written and verbal communication skills
• Organised with good attention to detail and the ability to work independently and as part of a team in a hybrid setting
• A problem-solving approach to tasks and ability to manage multiple tasks simultaneously
• Experience of building and maintaining solid relationships internally and externally
• Full UK driving licence

About you: 

• You don’t want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference

• You are IT literate and you enjoy being productive. You can manage various tasks and you understand the importance of completing routine tasks while also able to adapt to new opportunities.

• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values

Additional information:

It is important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, religion or belief, race, sexual orientation, transgender status or social economic background.

Applications

Would you like to join our team? Please submit a covering letter and your CV to KHansford@rafcf.org.uk, we look forward to reviewing your application.

We actively welcome applications that will help increase the diversity of our workforce.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Applicants shortlisted for interview will be contacted within 10 working days of their application. Due to the volume of applications, feedback will unfortunately not be provided to applicants that have not been shortlisted.